Website Terms of Use

  1. OVERVIEW
    1. This website (“site”) is operated by Barking Heads & Meowing Heads. Throughout the site, the terms “we”, “us” and “our” refer to Barking Heads & Meowing Heads. Barking Heads & Meowing Heads is a trading division of Inspired Pet Nutrition Limited, a company registered in England and Wales under company number: 02495237. Our registered office is at: Dalton Airfield, Topcliffe, Thirsk, North Yorkshire YO7 3HE. Our VAT number is: GB 927 1515 28. You can contact us by visiting our customer care website at https://customercare.barkingheads.co.uk/.
    2. Barking Heads & Meowing Heads offers this website, including all information, tools and services available from this site to you, the user, conditional upon your acceptance of all terms, conditions, policies and notices stated here.
    3. Please read the following terms and conditions (“Terms”) carefully before accessing or using our site. By using our site or otherwise indicating your consent, you are engaging our “Service” and agree to be bound by these Terms. If you do not agree with any of these Terms then you should stop using the site immediately. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Any new features or tools which are added to the current site shall also be subject to these Terms.
    4. The headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.
    5. If you order any goods from the site via our online store, separate terms and conditions will apply in addition to these Terms, as set out here: https://barkingheads.co.uk/terms-of-sale
  2. REGISTRATION AND PASSWORD SECURITY
    1. Use of the site may require registration, particularly in order to access restricted areas of the site.
    2. We are not obliged to permit anyone to register with the site and we may refuse, terminate or suspend registration to anyone at any time.
    3. You are responsible for making sure that your password and any other account details are kept secure and confidential.
    4. If we have reason to believe there is likely to be a breach of security or misuse of the site through your account or the use of your password, we may notify you and require you to change your password, or we may suspend or terminate your account.
  3. PERSONAL INFORMATION
    1. Your submission of personal information through the site is governed by our Privacy Policy which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about the use of your personal information. To view our Privacy Policy visit https://barkingheads.co.uk/privacy-policy
  4. OWNERSHIP, USE AND INTELLECTUAL PROPERTY RIGHTS
    1. The intellectual property rights in the site and in any text, images, video, audio or other multimedia content, software or other information or material submitted to or accessible from the site (“Content”) are owned by us and our licensors.
    2. We and our licensors reserve all our intellectual property rights (including, but not limited to, all copyright, trade marks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world. This means, for example, that we remain owners of them and are free to use them as we see fit.
    3. Nothing in these Terms grants you any legal rights in the site or the Content other than as necessary for you to access it. You agree not to adjust, try to circumvent or delete any notices contained on the site or the Content (including any intellectual property notices) and in particular, in any digital rights or other security technology embedded or contained within the site or the Content.
  5. SUBMITTING INFORMATION TO THE SITE
    1. While we try to make sure that the site is secure, we do not actively monitor or check whether information supplied to us through the site is confidential, commercially sensitive or valuable. Other than any personal information which will be dealt with in accordance with our Privacy Policy, your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
    2. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the site through which the service is provided, without express written permission by us.
  6. PROHIBITED USES
    1. As a condition of your use of the site, you agree not to use the site: (a) for any unlawful purpose or prohibited by these Terms; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the internet; (g) to collect or track the personal information of others; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Service or any related website, other websites, or the internet.
    2. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
  7. ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION AND AVAILABILITY OF THE SITE
    1. We try to make sure that the site is accurate, up-to-date and free from bugs, but we cannot promise that it will be. Furthermore, we cannot promise that the site will be fit or suitable for any purpose. Any reliance that you may place on the information on the site is at your own risk.
    2. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
    3. Any Content is provided for your general information purposes only and to inform you about us and our products and news, features, services and other websites that may be of interest, but has not been tailored to your specific requirements or circumstances. It does not constitute technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. You should always use your own independent judgment when using our site and its Content.
    4. We may suspend or terminate access or operation of the site at any time as we see fit. While we try to make sure that the site is available for your use, we do not promise that the site will be available at all times or that your use of the site will be uninterrupted.
  8. ACCURACY OF BILLING AND ACCOUNT INFORMATION
    1. You agree to provide current, complete and accurate purchase and account information for all purchases made online via our site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
  9. OPTIONAL TOOLS AND THIRD PARTY LINKS
    1. We may provide you with access to third-party tools or materials over which we neither monitor nor have any control nor input. Third-party links on the site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
    2. Any use by you of optional tools or third-party materials offered through the site is entirely at your own risk and discretion. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
  10. USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
    1. If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
    2. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.
    3. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
  11. ERRORS, INACCURACIES AND OMISSIONS
    1. Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
    2. We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
  12. OUR RESPONSIBILITY TO YOU
    1. If we breach these Terms or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time these Terms were formed, it was either clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).
    2. We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage.
    3. Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
  13. EVENTS BEYOND OUR CONTROL
    1. We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.
  14. THIRD PARTY RIGHTS
    1. No one other than us or you has any right to enforce any of these Terms.
  15. SEVERABILITY
    1. In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
  16. GOVERNING LAW
    1. These Terms shall be governed by and construed in accordance with the laws of England and Wales, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country.
  17. CHANGES TO THESE TERMS
    1. You can review the most current version of the Terms at any time at this page.
    2. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our site. It is your responsibility to check our site periodically for changes. Your continued use of or access to our site or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.