Subscribe & Save - Terms and Conditions

In addition to the terms and conditions of sale, the following terms also apply to all subscription purchases.

  1. Pet Food UK Ltd. retains the right to alter or terminate subscriptions without prior notification. This also encompasses the right to revise the prices of products currently included within an active subscription.
  2. Subscribers have the flexibility to discontinue (cancel) their subscription whenever they wish. This is done by logging into your account or contacting our customer care team via our help portal at
  3. Each product within a subscription is treated as a distinct entity, with individual settings, requiring separate modifications or cancellations. If you aim to terminate all subscriptions, this action will need to be implemented for each product associated with your account.
  4. Cancelling a subscription will prevent all upcoming subscription orders from proceeding. Pre-existing orders that have been paid for, including those still in progress, will continue to be processed and cannot be cancelled.
  5. Customers can modify their subscription orders at any time by logging into their account or contacting our customer care team via our help portal at
  6. In the event that a selected product is unavailable or out of stock at the time of executing a recurring order, subscribers will be promptly informed about the delay. If feasible, an alternative product will be proposed.

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