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FREQUENTLY ASKED QUESTIONS

CAN I CANCEL OR CHANGE MY SUBSCRIPTION?

Yes, since you ask, you can! Customers who Subscribe & Save can change their order in their account manager page at any time, customers are free to cancel their subscription without cost after two completed orders.

WHAT IF I DON’T HAVE AN ACCOUNT?

If you've created a subscription without an account, you will need to contact our customer service team on 01442 212392 to change or cancel your subscription.

CAN I USE DISCOUNT CODES WITH MY SUBSCRIPTION?

No, sadly not, unless we are offering a specific Subscribe & Save promotion.

Don't panic though, if there is another offer you would like to take advantage of in any given month, you are free to pause your subscription for a month or skip an order though.